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Garda Confidential No.: 1 800 666 111
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Fixed Charge Processing Office

More information about Fixed Charge Notices (Final Page)

Court Convictions

If you are convicted of a fixed charge offence, the fine is paid to the Courts Service, not the Fixed Charge Processing Office. If you are appearing before a court for a road traffic offence, you must bring your driving licence to court, and present it to the court clerk for recording of the driver number.

Enquiries in relation to a Fixed Charge Offence

If you feel there has been an error with any details on the Fixed Charge Notice, then you should contact the Fixed Charge Processing Office by telephone at 1890 30 40 60 within Ireland or +353 504 59800 from outside the jurisdiction or by email at npo@garda.ie where you will be advised by a member of staff regarding your enquiry.

Please note: While such enquiry is being processed, the time periods involved for payment and nomination purposes as outlined in the Fixed Charge Notice are not suspended. This means that the time continues during the period that the enquiry is being conducted. Any problems or difficulties highlighted by the enquiry must be acted upon immediately by the person named in the Fixed Charge Notice and contact made with the Fixed Charge Processing Office as soon as practical.

Lost/Misplaced Notices

If you have misplaced, lost or damaged your Fixed Charge Notice, contact the Fixed Charge Processing Office at 1890 30 40 60, or send an e-mail to npo@garda.ie, and a re-print of the notice will be sent to you by post. Please note again that time continues even when a re-print request is submitted.

Photograph Requests

This facility is only available for camera speeding detections (i.e. Fixed Charge Notice where reference number begins S00….). The applicable notices are identified by a cropped photograph of the registration number of the vehicle on the top right of the FCN, just below the reference number of the notice. If you want to get an enlarged copy of the photograph, the request must be made in writing, by fax to 353 504 59844, by post to the Fixed Charge Processing Office, Thurles, Co. Tipperary or by e-mail to npo@garda.ie. The photograph will then be issued by post. Such requests can only be processed for the registered owner or the nominated driver.

The primary purpose of photographs is to identify the offending vehicle, and not the driver. The identification of the driver is the responsibility and legal requirement placed on the registered owner of the vehicle. Care must be taken to nominate the correct driver in each instance.

Juvenile Diversion Programme

If the recipient of a Fixed Charge Notice is under 18 years of age on the date of the offence, he/she is entitled to be considered for inclusion in the Juvenile Diversion Programme (JDP). The recipient of the notice should send a photocopy of the notice, along with a photocopy of their birth certificate, and a letter requesting inclusion in the JDP, to the Fixed Charge Processing Office, Thurles, Co. Tipperary. This should be done immediately, so that consideration can be given for inclusion in the JDP. Any request received without a copy of a Birth Certificate will not be processed and will be rejected. A Birth Certificate is the only acceptable form of age identification. 

Please also see our Frequently Asked Questions about Fixed Charge Notices