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Garda Confidential No.: 1 800 666 111
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Garda eVetting - 2017 Ireland eGovernment Awards.

Garda eVetting - 2017 Ireland eGovernment Awards.

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On the 29th of April 2016 the National Vetting Bureau (Children and &Vulnerable Persons) Acts 2012 to 2016 was commenced. The act made it a legal requirement for any person working with children or vulnerable adults to be vetted by An Garda Síochána prior to commencing their role. Coinciding with the commencement of new vetting legislation, An Garda Síochána, launched its eVetting service.

The objective of the eVetting service was to streamline the vetting process with the goal of delivering an efficient, effective and sustainable National Disclosure Service.  As an individual applicant cannot start in a role without the employer receiving a vetting disclosure - this requirement made vetting turnaround times sensitive.

This new 24x7 online service enabled persons requiring Garda vetting to complete the necessary documentation from anywhere across the globe.

Prior to the launch of the eVetting system, the vetting process was a lengthy paper based process that took several weeks to complete, in 2013, nine weeks was the average processing time for a vetting application.

The new eVetting service has streamlined the previous 34 step process to a 14 step process.

• For the applicant it has removed the lengthy paper application and replaced it with an electronic form with user friendly validations.  Provides a real-time tracking of the application throughout the process.

• For the client organisations it provides a Portal to initiate, manage and monitor their applications.  It allows self-service in relation to application status / progress.

• For An Garda Síochána; it has significantly reduced the data entry requirements and rekeying of information between internal systems. Removed paper forms for 90% of applications and the need to handle and transport paper forms between vetting offices.  Eliminated the need for Client Organisations to ring / email / write seeking progress updates on specific applications. It has automated, streamlined and eliminated multiple non-value add steps and improved operational efficiency.

The demand for vetting has been growing exponentially over the past few years.  To give an indication of the steady increase in volumes being received, I can advise;

Total applications received for 2013 = 313,511
Total applications received for 2014 = 315,138
Total applications received for 2015 = 335,425
Total applications received for 2016 = 389,548
Total applications received for Q1 2017 = 119,855

The roll out of eVetting has been a remarkable success for An Garda Síochána in partnership with the registered organisations.  85% of registered organisations have transitioned to the eVetting platform in year 1. eVetting enables organisations to access vetting within 5 working days in 80% of cases. In April 2017, 93% of applications received were completed within 5 working days.

In the year from 29/4/2016 to 28/4/2017, the National Vetting Bureau of An Garda Síochána has received 391,466 vetting applications on the eVetting platform. The percentage of applications made online has increased as the year has progressed, 83% of all applications were received on the online system. However the receipts for Quarter 1 2017 has seen the percentage of applications made online increase to 96% of the total receipts.

A comparison of quarter 1 statistics over the last 6 years illustrates the increase in vetting numbers while also reduction in vetting turnaround time.

This roll out of eVetting has also greatly improved the accessibility of vetting, as illustrated in the graphic below eVetting has been accessed from 181 countries around the globe.