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Garda Confidential No.: 1 800 666 111


Garda National Immigration Bureau

PRESS RELEASE - 28 September, 2015

Management at the Immigration Public Office in Burgh Quay

The Irish Naturalisation and Immigration Service (INIS) of the Department of Justice and Equality are working with the Garda National Immigration Bureau (GNIB) on measures to address queue management at the Immigration Public Office in Burgh Quay.  

Immediate measures include:  

-        From immediate effect, persons who are students of the colleges listed below and who are registering for the first time or seeking to renew their registrations should not attend at the Public Office. Separate arrangements are being put in place to register students of these colleges later in the autumn and these arrangements will be communicated directly to the colleges and students involved.  There is no need for students of these colleges to queue at Burgh Quay and there will be no immigration disadvantage to these students;

-        Commencing this Wednesday, new registrations will be dealt with on Monday and Tuesday each week. Wednesday to Friday is reserved for renewal of registrations i.e. for those who have an existing GNIB card;    

-        Additional staff resources are being deployed to increase the capacity of the Garda National Immigration Bureau to deal with persons seeking to register their immigration status;

-        Opening hours are extended to include weekends to deal with the increased volume of persons attending the offices;

-        INIS and GNIB staff will be on duty at the Burgh Office from the very early morning to advise persons seeking to register of the new arrangements in place;

-        In keeping with the civilianisation of immigration functions programme, work is underway to transfer to INIS the customer service functions, including the registration of immigration permission, currently undertaken by the GNIB;

-        An on-line booking system for re-entry visas is being finalised and will be introduced as quickly as possible

It must be emphasised that the nature of the Immigration Registration process is such that a personal presence is required by applicants to provide their personal details, including biometrics to prevent fraud and misrepresentation.  This is a standard requirement with Immigration services throughout the world.

Approx 30,000 non EEA students who arrive in the State to take up educational opportunities are required under law to register within 90 days of coming here.  The vast majority of these arrive in the autumn and are in addition to the normal workload which is dealt with throughout the year without any difficulties.

The physical nature of the building in Burgh Quay imposes serious limitations on the number of cases that can be registered, fingerprinted and checked in any given day.  Use of other buildings for this purpose is not an option because the biometric equipment and elaborate smart card production systems are not mobile and in any event has to be linked up in real-time to the Garda IT systems.

Notwithstanding these limitations, over 100,000 callers to the building are dealt with each year.  In order to help deal with the current workload, the building will be open for Registration and related business at weekends when specific groups of persons will be dealt with. The new arrangements will be kept under review and further updates will be published on the Garda website as they arise.

It should be noted however that the GNIB Public Office is open from 8am to 9pm each Monday to Thursday and 8am to 6pm each Friday. The office also remains open through lunchtime.  Priority is given in the early morning period for particular categories including those coming here to work or conduct business. This is to minimise the amount of time persons at work are required to be away from their jobs.

Students of the following colleges need not attend the Public Office at Burgh Quay in person as the new arrangements outlined above will apply:

Dublin City University (DCU),

Dublin Institute of Technology and constituent colleges (DIT)

Royal College of Surgeons of Ireland (RCSI),

Dublin University (Trinity College),

University College Dublin (UCD)

Please Note:

From the 10th of May 2014, a revised, interim smart card Certificate of Registration will be issued to all non-nationals residing in the State on registration with An Garda Síochána in accordance with Section 9 of the Immigration Act 2004.

These new cards will be printed centrally, in batches, at the offices of the Garda National Immigration Bureau, Burgh Quay, Dublin 2.

Non-nationals residing outside of the Dublin Metropolitan Region will continue to register in the Registration District in which they reside and will be required to return to the same Registration Office to collect their Certificate of Registration at a later date.

Existing Certificates of Registration will remain valid until the date on which the certificate is expressed to expire.

Due to the introduction of the batch printing process non-nationals who register at the Registration Office, 13 - 14 Burgh Quay, Dublin 2, after in the evening may be required to return the following morning to collect their certificates of registration.

The Garda National Immigration Bureau (GNIB)

The Garda National Immigration Bureau (GNIB) carries out deportations, border control and investigations relating to illegal immigration.   

GNIB is based at 13/14 Burgh Quay, Dublin 2. It is headed by a Detective Chief Superintendent who reports to the Assistant Commissioner, National Support Services.  


All non-nationals who are not citizens of a member State of the European Union, the European Economic Area or Switzerland, must register with An Garda Síochána and at all times have a valid registration certificate in the form of a GNIB Card. From the 19th November 2012 a fee for this card is €300 and must be paid by credit card, laser card or bank giro. This fee cannot be paid by cash. You can download an information leaflet about the fees and methods of payment in the Fees Information panel on the right hand side of this page.   

If you are residing in the Dublin Metropolitan Region you must register at the GNIB offices at 13/14 Burgh Quay, Dublin 2. The registration desk opening hours are:

The Registration Office at the Garda National Immigration Bureau is open to the public from:

Monday to Thursday: to
Friday: to 

Procedure for renewing your GNIB Card:

Are you residing in the Dublin area? 

Renew your card at GNIB, 13/14 Burgh Quay, Dublin 2.

Tel: +353 1 666 9100/1


Are you residing outside the Dublin area? 

Renew your card at your local Garda Síochána District Headquarters Station. To find out where your District Headquarters Station is, contact your local Garda Station. 

You can also register at Baltinglass Garda Station, Co. Wicklow and Leixlip Garda Station, Co. Kildare.  

In order to obtain a Garda/Police Certificate of Character please apply in writing to your local Garda Station. These are not provided by GNIB under any circumstances.