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Garda Confidential No.: 1 800 666 111

Victims of Crime

Victims of Crime

An Garda Síochána values the special relationship it has with victims of crime.  We are committed to maintaining a helpful and supportive relationship with you. Looking after your concerns and needs is a priority for us.

All members of An Garda Síochána will treat victims with dignity and respect -  whatever your gender, race, religious beliefs, ethnic origin, sexual orientation, age, nationality, disability, economic circumstances, marital or family status or if you are a member of the Traveller community.

If you have been a victim of crime, we have prepared a Garda Victim Information Leaflet (VIL) that will provide you with some relevant information that can help you access your entitlements as set out in the EU Directive 2012/29/EU which establishes the minimum standards on the rights, support and protection for victims of crime.

The leaflet contains information about entitlements to access victim support, legal aid, compensation, interpretation, and witness expenses if you have been a victim of crime. You do not need to report your crime to An Garda Síochána to access free victim support services Victim Support Services.

If you require more information please contact your local Garda Victim Service Office or any of the contact details which are listed in the Victim Information Leaflet.

We aim to be courteous, helpful, respectful and professional.  If you are upset about a crime or other traumatic incident, we will respond to your needs in a caring and sensitive manner. In certain cases, such as murder, road traffic fatalities and kidnappings, Garda Family Liaison Officers, (FLOs) will be appointed. FLOs are appointed to keep victims’ families informed of the progress of the investigation, and to ensure that they are afforded appropriate and relevant information and practical support. There are currently 350 specially trained FLOs in An Garda Síochána.

The updated Garda Charter for Victims of Crime takes account of both the support and expectations of victims and new developments in our victim support services and networks. To read the Garda Charter for Victims of Crime click on link on right.

Guidelines for Making a Victim Impact Statement are available on the Garda Victim Liaison Office Tab

An Garda Síochána will ensure a consistent approach to that of the Director of Public Prosecutions when providing information to victims of crime through the use of the following template letters and request forms:

Review of Decisions Not to Prosecute:

Request Form - Summary of Garda Reasons Not To Prosecute

Request Form - Review of Garda Reasons "Not To Prosecute"

The Irish Tourist Assistance Service (ITAS) which offers immediate support and assistance to visitors to the country who become victims of crime opened a satellite office in Pearse Street Garda Station on the 16th June 2016, further information is available here