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Frequently Asked Questions

Fixed Charge Notices - Traffic

Page Description Short 
Where can I pay my charge? Where can I pay my charge?
I wish to pay the charge but it is in a company name, what can I do? I wish to pay the charge but it is in a company name, what can I do?
I am out of time to make a payment, what can I do? I am out of time to make a payment, what can I do?
I have lost my notice and wish to make payment, what can I do? I have lost my notice and wish to make payment, what can I do?
My credit card had a higher amount than I thought deducted from it. What can I do? My credit card had a higher amount than I thought deducted from it. What can I do?
My payment was rejected, what can I do? My payment was rejected, what can I do?
I was away on holidays at the time the notice arrived and now the 56 days have expired. What can I do? I was away on holidays at the time the notice arrived and now the 56 days have expired. What can I do?
I have received a summons to appear in court but I paid the fine, what can I do? I have received a summons to appear in court but I paid the fine, what can I do?
I wish to pay a fine on behalf of someone who is out of the country. Can I sign the declaration section on his/her behalf? I wish to pay a fine on behalf of someone who is out of the country. Can I sign the declaration section on his/her behalf?
How do I complete the Declaration Section? How do I complete the Declaration Section?
I own the vehicle but was not driving at the time. What do I do? I own the vehicle but was not driving at the time. What do I do?
I no longer own the vehicle, what do I do? I no longer own the vehicle, what do I do?
I had recently purchased the vehicle and was waiting on my logbook/vehicle registration certificate to come. I have received a notice for non-display of a tax or insurance disc. Can I query this? I had recently purchased the vehicle and was waiting on my logbook/vehicle registration certificate to come. I have received a notice for non-display of a tax or insurance disc. Can I query this?
I have received a notice for parking in a disabled persons’ parking bay and I am the holder of a permit. What can I do? I have received a notice for parking in a disabled persons’ parking bay and I am the holder of a permit. What can I do?
I have received a notice for not wearing a seat-belt and I have a doctor's certificate confirming that I am medically exempt. What do I do? I have received a notice for not wearing a seat-belt and I have a doctor's certificate confirming that I am medically exempt. What do I do?
The notice is in the company name, how do I pay it? The notice is in the company name, how do I pay it?
The company wishes to nominate a driver, how can this be done? The company wishes to nominate a driver, how can this be done?
Why must I give my driving licence details? Why must I give my driving licence details?
I do not hold an Irish driving licence, will I still get penalty points? I do not hold an Irish driving licence, will I still get penalty points?
Do I need to provide a copy of my licence? Do I need to provide a copy of my licence?
How long before penalty points go on to my licence? How long before penalty points go on to my licence?
How do I find out how many penalty points I have? How do I find out how many penalty points I have?
I own the vehicle but was not driving the vehicle at the time, what do I do? I own the vehicle but was not driving the vehicle at the time, what do I do?
I have been nominated by a company but was not driving, what do I do? I have been nominated by a company but was not driving, what do I do?
I do not know who was driving the vehicle at the time, what can I do? I do not know who was driving the vehicle at the time, what can I do?
I have lost my notice but wish to pay, what can I do? I have lost my notice but wish to pay, what can I do?
I have lost my notice and it is now too late to pay, what can I do? I have lost my notice and it is now too late to pay, what can I do?

 

Page Description Short 
Where can I pay my charge?
Where can I pay my charge?

• By telephone - All charges that do not have penalty points can be paid by telephone using laser or credit cards.  Debit cards issued by banks outside of Ireland are not accepted. (Lo-Call 1890 30 40 60 0r +353 504 59800 if calling from outside of Ireland)


• In person - all charges can be paid in the Post Office. You can pay by cash, cheque, bank draft or laser card. Cheques should be made payable to An Post. 


• By Post - You can pay by cheque. postal order, bank draft, laser or credit card. Debit cards issued by banks outside of Ireland are not accepted. Please note that only one cheque for the full amount can be accepted. A combination of payments cannot be accepted e.g. cheque and cash together. Cheques should be made payable to "Member in Charge". It is not advisable to send cash by post.


• Please note that Day 1 is the date printed under the reference number on the Fixed Charge Notice and not the date of offence


• When paying by card, the transaction will show as "An Post - Billpost" on the bank/credit card statement.

I wish to pay the charge but it is in a company name, what can I do?
I wish to pay the charge but it is in a company name, what can I do?

• A charge can only be paid in a company name if it does not have penalty points


• If you have received a notice for an offence that has penalty points and in a company name, then you must nominate a specific driver for the offence. The Statement of Nomination of Name and Address of Driver section (on the reverse of the notice) must be completed and signed by the company (a company stamp will not be accepted) with the name and address of the driver of the vehicle on the date of the offence. The completed notice should be returned to the Fixed Charge Processing Office within 28 days of the date of the notice. No payment should be returned at this time as a new notice will be issued to the driver. It is the responsibility of the company, not the driver, to complete the Fixed Charge Notice.

I am out of time to make a payment, what can I do?
I am out of time to make a payment, what can I do?

The legislation does not allow for payment after the 56 days period has passed.  After this time a summons will issue automatically.  The process cannot be interrupted.  You will be entitled to outline your circumstances to the Court on the date of your hearing.

I have lost my notice and wish to make payment, what can I do?
I have lost my notice and wish to make payment, what can I do?

• If the notice was for an offence that does not have penalty points, then you can contact the Fixed Charge Processing Office by calling 1890 30 40 60 or by email to npo@garda.ie. You will be given a reference number and transaction code which you can use to pay the charge in the usual manner


• If the notice is for an offence that does have penalty points you need to get a copy of the notice in order to make payment. You can contact the Fixed Charge Processing Office by calling 1890 30 40 60 or by email to npo@garda.ie and a copy will be sent to you by post. Please note that the original timeframes for payment still stand. It can take up to 5 working days to re-print. You should give the operator your vehicle registration number when you call  

My credit card had a higher amount than I thought deducted from it. What can I do?
My credit card had a higher amount than I thought deducted from it. What can I do?

If the payment was received after the initial 28 day period our payment agents, An Post, are legally prohibited from accepting the lower amount.  Under the payment card section of the Notice it clearly states "where the initial 28 days have elapsed on receipt of your payment, the increased fine will be charged to your card"

My payment was rejected, what can I do?
My payment was rejected, what can I do?

There are a number of reasons why a payment can be rejected. This will be outlined on the rejection letter which you will have received.  You will have to rectify the problem and re-submit the notice/payment.

I was away on holidays at the time the notice arrived and now the 56 days have expired. What can I do?
I was away on holidays at the time the notice arrived and now the 56 days have expired. What can I do?

The legislation does not allow for payment after the 56 day period has passed. After this time a summons will issue automatically.  This process cannot be interrupted.  You will be entitled to outline your case circumstances to the Court on the date of your hearing.

I have received a summons to appear in court but I paid the fine, what can I do?
I have received a summons to appear in court but I paid the fine, what can I do?

• If you have received a summons to appear in court and think you have paid the fine, then please contact the Fixed Charge Processing Office at 1890 30 40 60.  Have your reference number or vehicle registration number to hand when calling


• Please also note that where a payment has been finalised, summons will still issue if driving licence and/or insurance production requests are not complied with, or in respect of other non-fixed charge offences detected at the same time

I wish to pay a fine on behalf of someone who is out of the country. Can I sign the declaration section on his/her behalf?
I wish to pay a fine on behalf of someone who is out of the country. Can I sign the declaration section on his/her behalf?

The only signature acceptable on the declaration is that of the person to whom the notice is addressed.  Under no circumstances can any other person sign the form on behalf of the driver/payee. Where a person is outside the jurisdiction or is not immediately available, you should contact the Fixed Charge Processing Office, at 1890 30 40 60, for further information

How do I complete the Declaration Section?
How do I complete the Declaration Section?

You must complete each part of the declaration section in order for payment to be accepted.

· Driver number on licence/permit –  On paper licences, the number required here is the number in BLACK print on the first page of the licence to the left of the photo.  On plastic card licences/permits, the driver number required is at 4d.

· Name - As in licence/permit - You must complete this section exactly as per your driving licence. For example if the licence states John Patrick Smith and the notice states John Smith then you must fill in John Patrick Smith in this section. This is to ensure that the penalty points are applied to the correct driving licence file. Payment will not be accepted if this section is completed incorrectly

· Signature on Declaration - By signing the Declaration you are accepting that you committed the offence. The only signature acceptable on the declaration is that of the person to whom the notice is addressed. Under no circumstances can any other person sign the form on behalf of the driver/payee. Where a person is outside the jurisdiction or not immediately available you should contact the Fixed Charge Processing Office, 1890 30 40 60 or +353 504 59800, for further information

See also Driving Licence FAQs  

I own the vehicle but was not driving at the time. What do I do?
I own the vehicle but was not driving at the time. What do I do?

· The Statement of Nomination of Name and Address of Driver section (see reverse of notice) must be completed by the owner of the vehicle with the name and address of the driver of the vehicle on the date of the offence. The completed notice should be returned to the Fixed Charge Processing Office within 28 days of the date of the notice. No payment should be returned at this time as a new notice will be issued to the driver. It is the responsibility of the owner, not the driver, to complete the notice  

·  If the Statement of Nomination of Name and Address of Driver does not appear on the reverse of your notice, this indicates that the driver was stopped in person by the detecting Garda at the time of the alleged offence.

See also Company fines

I no longer own the vehicle, what do I do?
I no longer own the vehicle, what do I do?

If you no longer own the vehicle you must provide proof of this. This can be obtained from your local Motor Tax Office or the Driver and Vehicle Computer Services Division, Department of Transport, Tourism and Sport in Shannon at 1890 411 412.

I had recently purchased the vehicle and was waiting on my logbook/vehicle registration certificate to come. I have received a notice for non-display of a tax or insurance disc. Can I query this?
I had recently purchased the vehicle and was waiting on my logbook/vehicle registration certificate to come. I have received a notice for non-display of a tax or insurance disc. Can I query this?

If you wish to query the Fixed Charge Notice on these grounds please contact the Fixed Charge Processing Office at 1890 30 40 60.

 

I have received a notice for parking in a disabled persons’ parking bay and I am the holder of a permit. What can I do?
I have received a notice for parking in a disabled persons’ parking bay and I am the holder of a permit. What can I do?

You must send a copy of the permit (back and front) and a copy of the notice to the Fixed Charge Processing Office, Parnell Street, Thurles, Co. Tipperary for consideration.

I have received a notice for not wearing a seat-belt and I have a doctor's certificate confirming that I am medically exempt. What do I do?
I have received a notice for not wearing a seat-belt and I have a doctor's certificate confirming that I am medically exempt. What do I do?

You must send a copy of a current doctor's certificate and a copy of the fixed charge notice to the Fixed Charge Processing Office, Parnell Street, Thurles, Co. Tipperary for consideration.

The notice is in the company name, how do I pay it?
The notice is in the company name, how do I pay it?

•  A charge can only be paid in a company name if it does not have penalty points


•  If you have received a notice for an offence that has penalty points and in a company name, then you must nominate a specific driver for the offence. The Statement of Nomination of Name and Address of Driver section (on the reverse of the notice) must be completed and signed by the company (a company stamp will not be accepted) with the name and address of the driver of the vehicle on the date of the offence. The completed notice should be returned to the Fixed Charge Processing Office within 28 days of the date of the notice. No payment should be returned at this time, as a new notice will be issued to the driver. It is the responsibility of the company, not the driver, to complete the Fixed Charge Notice.

The company wishes to nominate a driver, how can this be done?
The company wishes to nominate a driver, how can this be done?

• The Statement of Nomination of Name and Address of Driver (on reverse of notice) must be completed by the owner of the vehicle with the name and address of the driver of the vehicle on the date of the offence. The completed notice should be returned to the Fixed Charge Processing Office within 28 days of the date of the notice. No payment should be returned at this time, as a new notice will be issued to the driver


• It is the responsibility of the owner, not the driver, to complete the notice. The company should not hand the notice to the driver. Please note a company stamp is not sufficient as a signature.

Why must I give my driving licence details?
Why must I give my driving licence details?

After payment for a Penalty Point offence, a letter of "Notification of the allocation of Penalty Points" will then be issued by post from the Road Safety Authority confirming the allocation of penalty points on a person's driving licence record. In order for this to proceed your driving licence number must be provided. We cannot accept payment without this number.

I do not hold an Irish driving licence, will I still get penalty points?
I do not hold an Irish driving licence, will I still get penalty points?

Yes.  Penalty points are recorded on the licence provided. Further information can be obtained from the Road Safety Authority Website

Do I need to provide a copy of my licence?
Do I need to provide a copy of my licence?

Yes. It is advisable to enclose a copy of your driving licence as it assists with the processing of your payment.

How long before penalty points go on to my licence?
How long before penalty points go on to my licence?
The commencement date of the points is 28 days from the date of notification from the Road Safety Authority.  Further information can be obtained from the Road Safety Authority website
How do I find out how many penalty points I have?
How do I find out how many penalty points I have?
To find out how many penalty points are on your driving licence record, contact the Road Safety Authority at 1890 41 61 41, quoting your driver licence number. Alternatively, contact your local Motor Tax Office.
I own the vehicle but was not driving the vehicle at the time, what do I do?
I own the vehicle but was not driving the vehicle at the time, what do I do?

• The Statement of Nomination of Name and Address of Driver section (see reverse of notice) must be completed by the owner of the vehicle with the name and address of the driver of the vehicle on the date of the offence. The completed notice should be returned to the Fixed Charge Processing Office within 28 days of the date of the notice. No payment should be returned at this time as a new notice will be issued to the driver. It is the responsibility of the owner, not the driver, to complete the notice  


• Signature of registered owner - The only signature permitted here is that of the registered owner. Please note a company stamp is not sufficient as a signature. Nominations received after 28 days (see above) will not be processed - They will be returned rejected to the notice holder and the notice will remain fixed in their name.

I have been nominated by a company but was not driving, what do I do?
I have been nominated by a company but was not driving, what do I do?

If you have been nominated by a company incorrectly you should contact the Fixed Charge Processing Office on 1890 30 40 60 who will advise you on what to do.

I do not know who was driving the vehicle at the time, what can I do?
I do not know who was driving the vehicle at the time, what can I do?

The legal responsibility for identifying the driver rests with the registered owner. The notice will remain in the name of the registered owner unless the driver is nominated to the Fixed Charge Processing Office (on the notice) within 28 days.

I have lost my notice but wish to pay, what can I do?
I have lost my notice but wish to pay, what can I do?

• If the notice is for an offence that does not have penalty points then you can contact the Fixed Charge Processing Office by calling 1890 30 40 60 or by e-mail to npo@garda.ie. You will be given a reference number and transaction code which you can use to pay the fine in the usual manner.


• If the notice is for an offence that does have penalty points you need to have a copy of the notice in order to make payment. You can contact the Fixed Charge Processing Office by calling 1890 30 40 60 or by e-mailto npo@garda.ie and a copy of the notice will be sent to you by post. Please note that the original timeframes for payment still stand. It can take up to 5 working days to receive a re-print. You should give the operator your vehicle registration number when you call.

I have lost my notice and it is now too late to pay, what can I do?
I have lost my notice and it is now too late to pay, what can I do?

The legislation does not allow for payment after the 56 day period has passed. After this time a summons will issue automatically. This process cannot be interrupted.